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Terms and Conditions

The following sets out our standard terms and conditions covering the use of our Website and provision of services available via our Website.

To Contact Us

For any queries regarding the use of our Website or provision of our services, please contact us on  0800 038 6886  Local rate (including mobiles) or via email at [email protected] or post or via this link.

Our company details are:

In-Deed (a trading name of Fitzalan Partners Limited)
Bevan House,
Kettering Parkway,
Kettering Venture Park,
NN15 6XR

Main Switchboard 0800 038 6886

Opening Hours: 9am-8pm Mon-Thu, 9am-6pm Fri, 10am-4pm Sat/Sun

Registered Office: Bevan House, Kettering Parkway, Kettering Venture Park, Kettering, Northamptonshire, NN15 6XR

Company Registration Number (Registered in England): 07314708

VAT Number: 884244110


These Conditions as amended by us from time to time apply to the use of this Website and by accessing this Website and/or obtaining a quote and/or instructing a Service or Product you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these Conditions you may not use or access this Website and should not obtain a Quote or instruct any Service or Product offered by In-Deed.

Before you instruct a Service or Product through In-Deed.Net, if you have any questions relating to these Conditions please contact our Client Service team by e-mail at [email protected], or by calling us on  0800 038 6886  between 9am-8pm Mon-Thu, 9am-6pm Fri, 10am-4pm Sat/Sun. Please note that all calls to in-Deed on 0800 038 6886 number are charged at the local rate when calling from a land line or a mobile phone. Inbound and outbound calls may be recorded for quality monitoring and training purposes.

In-Deed is concerned with the protection of your privacy and this applies to the handling of your data during and after your visit to our Website.  Please see our Privacy Policy on maintaining your privacy and the safe handling of your data.

These Conditions, the Privacy Policy, and the relevant Quote (together the “Agreement“) shall govern the relationship between In-Deed and the Client for the provision of online and/or offline processing services which may include the provision of information or the provision of  Quotes for Services or Products or the introduction of Clients to Service Providers. This Agreement does not include: (a) any other terms and conditions: (b) any oral or written quotation (other than the Quote); (c) any purchase order, acceptance or acknowledgment of an order by the Client; (d) any specification not set out in the Agreement; (e) any other document (whether or not referred to in the Agreement); or (f) any purported attempt by the Client to impose or incorporate its own terms and conditions; and the same shall be of no effect and not legally binding. If there is any inconsistency between these Conditions, the Privacy Policy, and/or the Quote, the documents shall have priority in the following order: (i) the Quote; (ii) these Conditions; and (iii) the Privacy Policy.

All descriptive matter, specifications, advertising and promotional material issued by In-Deed and any descriptions or illustrations contained in In-Deed’ websites or brochures or marketing literature are issued or published for the sole purpose of giving an approximate idea of the services and/or information about third parties described in them, and shall not form part of the Agreement. In this Agreement:

  • any terms in the singular shall include the plural and vice versa
  • any phrase introduced by the words “include”, “including”, “in particular”, “excluding” or the like shall be construed as illustrative and shall not limit the sense of the words preceding those terms;
  • any reference to a “Clause” means a clause of these Conditions;
  • any reference to a person shall be construed as a reference to any person, corporate entity, or any association or partnership (whether or not having separate legal personality) or one or more of the same;
  • the headings are included for convenience only and may not be used in construing or interpreting these Conditions.


In these Conditions the following words and expressions shall have the following meanings when they start with capital letters:

Conditions” means these terms and conditions.

“Service or Product” means a service or product displayed for sale on the Website including but not limited to conveyancing and other legal services

“Service or Product Description” means that part of the Website where certain terms and conditions in respect of the individual Service or Product are provided.

“Instruction/s” means the placing of an order for a Service or Product made available on the Website.

“Users” means the users of the Website.

“Personal Information” means the details provided by you on acquiring a quote or instructing a Service or Product via our Website.

“Website” means the website located at or any subsequent URL which may replace it.

“United Kingdom” means England, Wales, Scotland, Northern Ireland and the Channel Islands.

“Service Provider” means the a solicitor or property lawyer practice or firm or other third party practice or firm introduced to the Client by In-Deed.

“Client” means the person identified in a Quote who will be introduced to one or more Service Provider(s).

“Quote” means a written quotation supplied by In-Deed (in electronic format or via our Website or by email or in hard copy) to a Client setting out the Service or Product requested by the Client and an indicative fee for the Services based on the information supplied to In-Deed by the Client.

Searches means the third party enquiries made of third party authorities that include but are not limited to searches made of the local authority, Land Registry, company providing private or personal search services, water authorities etc.

Agreement as defined in the Introduction.


In-Deed is a trading style of Fitzalan Partners Limited.  The Website is provided by Fitzalan Partners Limited referred to in these Conditions as “we” “us” and/or “our” and “you” or “your” shall mean the User and/or Client. If you are accessing or using this Website in your capacity as an employee, director, officer, partner or agent of a corporate or unincorporated entity “you” and “your” shall refer to you and such entity and you represent that you are authorised to accept these Conditions on behalf of such entity and agree to be personally bound by these Conditions.

Assignment and sub-contracting In-Deed may assign, sub-contract or otherwise transfer its rights and obligations under this Agreement to another person, and will always notify the Client in writing if this happens, but this will not affect the Client’s rights or obligations under this Agreement.

These Conditions, the Agreement, all matters regarding the interpretation or enforcement of it (including non-contractual disputes or claims), and any other matters or disputes arising in connection with it or its subject matter, shall be governed by English law and the parties hereby submit to the non-exclusive jurisdiction of the English courts (where the Client is a consumer) and the exclusive jurisdiction of the English courts (where the Client is not a consumer).

Use of the Website

You are provided with access to this Website in accordance with these Conditions and any instructions for a Service or Product placed by you must be placed strictly in accordance with these Conditions.

We cannot guarantee that this Website and the content contained herein will operate in accordance with your expectations or will be error free. If you are aware of any error on this Website please contact us by email at [email protected] and we will endeavor to correct it.

It is our policy to virus check documents and files before they are posted on this Website. However, we cannot guarantee that documents or files downloaded from this Website will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. Accordingly, for your own protection, you must use virus-checking software when using this Website. You must not post or provide to us via this Website, any document or file which you believe may contain a virus. You must virus check any document or file which you intend to post or provide to us via this Website.

You may only use this Website for lawful purposes. You must ensure that any document, file or other information that you intend to post to our Website or provide to us via this Website does not contravene any applicable laws or contravene any person’s legal rights and you must not post or upload anything indecent, obscene, abusive, libelous or defamatory. We do not monitor or edit documents or files posted or provided to us by other persons for posting on this Website and accordingly we do not accept any responsibility for any damage or loss you may suffer. We reserve the right to remove material from this Website that infringes these rules.

We do not guarantee uninterrupted and/or reliable access to the site and make no guarantees whatsoever as to its operation, functionality or otherwise.

Occasionally third parties may provide storage services to us. In those circumstances, those third parties shall be required to enter into a confidentiality agreement on no less stringent terms than found in these Conditions and to process your data solely in accordance with our instructions.

Copyright protection, intellectual property and accuracy of the site’s content

We are the owner or the licensee of all intellectual property rights and data in the site and in all the material published on it. These rights are protected by laws and treaties around the world including, without limitation, copyright, design rights, database rights and trademark laws. You do not have any rights to use the content of the site or such intellectual property or data except as expressly set out in these Conditions.

The information contained in our Website has been published in good faith and with the aim of ensuring its accuracy, but in some cases it may be incorrect, incomplete or out of date. If we become aware of any material inaccuracies in the information on the site we will use reasonable efforts to correct it.

Nothing in this Website or the documents available through it constitutes legal or other professional advice. You should not rely on any information contained in this Website as if it were legal or other professional advice.

Neither Fitzalan Partners Limited nor In-Deed are a Service Provider and we do not provide any legal services or hold ourselves out as doing so. Any legal services offered or provided through our Website are offered or provided by a Service Provider. Each of these Service Providers is solely responsible for the advice which they provide to you.

Nothing in these Conditions limits our liability for death or personal injury arising from our negligence, nor our liability for fraud, fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

In-Deed is a trademark of Fitzalan Partners Limited. Except where permitted by applicable law, these Conditions, or otherwise set out on the Website, you may not use such trademarks without our prior written permission.

Acceptable Use

You may use the Website only for lawful purposes. In particular you shall not
  • monitor/access the Website or any of the Website’s content other than by using the Website’s navigational structure or for any purpose other than that expressly permitted in these Conditions
  • do anything which places an unreasonably large load on the Website, or its supporting computer systems