Privacy Policy

This Privacy Policy forms part of our Terms of Use.

Before providing us with any of your details please read the following information which concerns the protection of your personal data. If you do not want your personal data to be used in the ways set out here please do not use the site or submit personal data to us through it. For the purpose of the Data Protection Act 1998 the ("Act"), the data controller is In-Deed Online plc registered in England with our registered office at 1430 Montagu Court,Kettering Parkway, Kettering,Northants NN15 6XR (in this privacy Policy referred to as "we", "our" and/or "us"). We are registered under the Act and our registration number is Z2607836.

Why we collect Personal Data and other Information

We will hold and use the personal data we collect via (in this Privacy Policy referred to as the "site"), from emails sent to us, from material posted by you on the site, from online forms completed by you and from other ways you communicate with us in accordance with this Privacy Policy.

Personal Data

We will use such personal data collected:

  1. for administration purposes (including your access to the site)
  2. to help personalise your online experience
  3. to enable us to carry out our obligations arising from any contracts entered into between you and us and to enable your appointed panel lawyer to carry out the services you have instructed them to;
  4. to provide you with information on our products and services (including by email and other electronic methods if you have chosen to receive marketing material by such methods) unless you have opted out of receiving such information;
  5. to obtain feedback in respect of your experience of our service and the services of our panel solicitors; and
  6. to allow you to participate in any interactive part of the site if you choose to do so.

Other Information In addition to the personal data you submit via the site we may collect information about your visits to the site and about your computer. Such information collected may include, but will not be limited to, traffic data, location data, weblogs and other communication data, the resources that you access, your IP address (where available), your operating system and browser type to assist us with system administration and in improving the design and layout of the site.


We may obtain information about your general site usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
Cookies enable us to:

  1. estimate our audience size and usage pattern;
  2. store information about your preferences, and so allow us to customise our site according to your individual interests;
  3. speed up your searches; and
  4. recognise you when you return to our site. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site and by setting your browser to accept cookies and by accessing and using the site you consent to our use of cookies as set out in this Privacy Policy.

Your Personal Data and Third Parties

The data that we collect from you may be transferred to a destination outside the European Economic Area, (also known as the "EEA"). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers or a panel solicitor. By submitting your personal data, you agree to this transfer and processing.

All data you provide us with through the site is stored in the UK. We will pass the data that we collect from you to your appointed panel solicitor to enable them to carry out the services you have instructed them to. Unfortunately, the transmission of information via the internet is not completely secure. We will of course comply with our legal obligations but we are unable to guarantee the security of your personal data transmitted to the site therefore any transmission is at your risk. Once we have received your personal data and other information, we will use appropriate procedures and security features to guard against unauthorised access.

We will not release the personal data we collect to any other third parties unless:

  1. we pass the personal data to a member of our group which means our subsidiaries, our holding company and/or its subsidiaries;
  2. we are obliged or permitted to do so by law;
  3. we need to in order to enforce or apply our terms and conditions of use and/or other agreements between us;
  4. material uploaded or posted by you on the site violates the rights of a third party;
  5. we need to, to protect ourselves, our group companies, customers, the public, property (which may include us exchanging personal data and other information with other companies and organisations for the purposes of fraud protection and credit risk reduction);
  6. we have your consent to do so;
  7. it is necessary to do so to provide the products and services chosen by you;
  8. we sell any of our business assets we may disclose your personal data to the prospective seller of such business assets; and/or
  9. we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
    The site may from time to time contain links to websites of affiliates and websites we feel may be of interest to you. If you follow links to other websites please note that these websites may or may not have a privacy policy of their own for which we do not accept any responsibility. Please check how these websites use your information and personal data before your submit anything to them.

Your Rights

You have the right to opt out of receiving marketing communications from us at any time. To exercise this right contact our Customer Communications Team by email on

The Act gives you the right to access details of the personal data held about you which can be exercised in accordance with the Act. Although we are legally entitled to make a nominal charge of £10 to provide you with your information, we do not believe that it is appropriate to charge you for a copy of your own personal data.

Contact Us

If any information which you have provided us becomes inaccurate or out of date or if you have any questions or concerns about the personal data or information we hold about you and how we use it, please contact Marketing Team by email on

Changes to this Privacy Policy

We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we shall update the version number of the Privacy Policy and publish the latest version on the site. We encourage you to review this Privacy Policy whenever you visit the site. If you do not want your data to be used in the way the updated Privacy Policy sets out please do not use the site or submit personal data to us through it.

 In-Deed may, occasionally, send you email regarding our products and services. If at any time you wish to be removed from our mailing list please send an email to