Legal Ombudsman

The Legal Ombudsman has formal powers to resolve complaints about solicitors and other members of the legal profession. They offer a free service and look at legal complaints in a fair and independent way. The Ombudsman is appointed by, and is answerable to, the Lord Chancellor and Secretary of State for Justice.

If you need to make a complaint about a legal service you have received, first follow the complaints process set out by your solicitor's firm and, if you are still not satisfied, please visit www.legalombudsman.org.uk, which gives full details of the process involved. 

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