How do I complain about my conveyancing solicitor?

Every law firm has a different complaints procedure, which you will need to consult in order to make an official complaint. This will be part of your welcome pack that you received upon instructing the conveyancing solicitor.

However, it is very important to us at In-Deed to ensure that any problems are resolved swiftly and efficiently, and ideally before you feel it necessary to raise a formal complaint. You can call In-Deed whenever our lines are open, seven days a week, on 0800 038 6886, or you can send us an email at any time at moveteam@in-deed.net.

We will also be monitoring your transaction to ensure a smooth service is maintaining, flagging up and resolving any issues with your conveyancing solicitor swiftly and efficiently.

We want to ensure that the service you receive is continually of a high quality, and want any feedback you might have at any point in your transaction.

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