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Conveyancing clients to get transparency on fees

Home buyers and sellers in England and Wales will know exactly what their legal costs for conveyancing services should be from next month.

New rules on transparency are being introduced by the Solicitors Regulatory Authority (SRA), the legal body that regulates law firms in England and Wales.

All the solicitors In-Deed works with are regulated by the SRA, providing protection to clients in the event there is a problem with their sale or purchase transaction.

Following In-Deed’s lead

In-Deed has always been transparent about the costs involved in conveyancing, ensuring there are no fees hidden in the small print or presented unexpectedly to clients who instruct a solicitor to buy or sell their property.

Now the SRA is following In-Deed’s lead. From December, all regulated law firms will be obliged to publish the prices for the services they offer to the public, including conveyancing and probate. They will also have to give a projected timescale for the work to be carried out and detail their staff’s qualifications.

All the information must be published on their website and updated regularly. For law firms that don’t have a website, the SRA says they should give potential clients that information in any accessible format.

Good for business and clients

The new rules also demand that law firms tell their clients how to make a complaint where necessary.

Paul Philip, chief executive of the SRA, said: “Publishing information on price, services and protections will not only benefit the public but will also help those who deliver these services win business and connect with their customers.

“We are providing guidance and support for firms to assist with meeting the new requirements and making the most of the opportunities they bring.”